2 issues with 8700VAXL
Posted: Tue Mar 26, 2019 2:07 pm
Hello all,
I know the 8700VAXL is not a UK model, but I am having some problems which may be setting related and perhaps someone here may know what to check to resolve the following 2 issues ( I assume most billion routers use the same or similar GUI - and there is no Australian tech forum anymore)
FYI - Router is configured to receive internet through the WAN port (via FTTH) and I am also using the VOIP functionality
Issue #1: If the internet drops or if I reset the FTTH box outside, the router will not re-connect automatically unless i power cycle it or run through quick start. Is there a setting I need to check to get it to auto-reconnect?
Issue #2: When playing online games (Division, ESO, WoW etc), suddenly online game stops receiving data - cant even establish connection with the launcher (eg battle.net will not connect). Can still web browse/ping (except for say speedtest.net that will get errors and wont be able to find a server to test with) and youtube still works as well. - this issue is the most annoying one! - have to power cycle both the FTTH box & router to fix issue (as router wont reconnect to FTTH for some reason after this occurs)
Thanks for taking the time to read this, any suggestions would be greatly appreciated
I know the 8700VAXL is not a UK model, but I am having some problems which may be setting related and perhaps someone here may know what to check to resolve the following 2 issues ( I assume most billion routers use the same or similar GUI - and there is no Australian tech forum anymore)
FYI - Router is configured to receive internet through the WAN port (via FTTH) and I am also using the VOIP functionality
Issue #1: If the internet drops or if I reset the FTTH box outside, the router will not re-connect automatically unless i power cycle it or run through quick start. Is there a setting I need to check to get it to auto-reconnect?
Issue #2: When playing online games (Division, ESO, WoW etc), suddenly online game stops receiving data - cant even establish connection with the launcher (eg battle.net will not connect). Can still web browse/ping (except for say speedtest.net that will get errors and wont be able to find a server to test with) and youtube still works as well. - this issue is the most annoying one! - have to power cycle both the FTTH box & router to fix issue (as router wont reconnect to FTTH for some reason after this occurs)
Thanks for taking the time to read this, any suggestions would be greatly appreciated