BiPAC 6300NX

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D4RR3N
Posts: 1
Joined: Wed Nov 09, 2016 8:53 pm

BiPAC 6300NX

Post by D4RR3N »

Hi looking for some technical help I'm trying to get this to work with my 4G LTE dongle

I have a BiPAC 6300NX running firmware 1.02b.rc5.dy28 and a ZTE MF823 dongle which according to this list is compatible:
http://support.billion.com/FTP/Compatib ... -04-27.pdf

When i plug the dongle in the log shows this:

Code: Select all

Dec 20 22:16:47 syslog: [3gDeamon@0] Got External 3G Wan Port
Dec 20 22:16:47 syslog: [3gDeamon@0] Not support this usb device in our 3G deamon for usb_modeswitch,port(0)(vid:0x19d2,pid:0x1403) 
Dec 20 22:16:47 syslog: [3gDeamon@0] change mode end
Dec 20 22:16:58 syslog: [3gDeamon@0] Can not get AT Interface
Can anybody help???

Daren
billion_fan
Posts: 5374
Joined: Tue Jul 19, 2011 4:30 pm

Re: BiPAC 6300NX

Post by billion_fan »

D4RR3N wrote:Hi looking for some technical help I'm trying to get this to work with my 4G LTE dongle

I have a BiPAC 6300NX running firmware 1.02b.rc5.dy28 and a ZTE MF823 dongle which according to this list is compatible:
http://support.billion.com/FTP/Compatib ... -04-27.pdf

When i plug the dongle in the log shows this:

Code: Select all

Dec 20 22:16:47 syslog: [3gDeamon@0] Got External 3G Wan Port
Dec 20 22:16:47 syslog: [3gDeamon@0] Not support this usb device in our 3G deamon for usb_modeswitch,port(0)(vid:0x19d2,pid:0x1403) 
Dec 20 22:16:47 syslog: [3gDeamon@0] change mode end
Dec 20 22:16:58 syslog: [3gDeamon@0] Can not get AT Interface
Can anybody help???

Daren
We will have to setup a remote debug session with our engineers to see if they can get this dongle working. (we will need a PC with team viewer running, a wired connection to the router, and a wireless connection connected to a active internet connection)

Please submit a ticket here so we can arrange it http://www.billion.uk.com/esupport/inde ... ets/Submit
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