Bipac 2073 Failure to obtain IP address
Posted: Tue Jul 03, 2018 4:40 pm
Hello everyone - new poster on here so please be gentle.
I have two identical Billion 2073 powerline adaptors (the ones with wifi and antennas). These have worked well for some years. My set up is to have one "fed" by ethernet from the network and the other is remote and broadcasts a wifi signal.
Recently, the remote unit has stopped working. When trying to connect to it from my phone I get the message "failed to obtain ip address". The other one connected to the network is fine and I can connect to its wifi . I can also swap the units around and then the one that is now placed remotely sends out the same message. I have had the two units within a few feet of each other, have done a factory reset (by the pin and by accessing through the browser) and have "decoupled" and synced them several times. All the lights show as connected.
Can anyone suggest a remedy please. My suspicion is that there may be an issue with my Sky Q router which recently dropped some of its wired connections (via an 8 port switch) and had to be left to cool down for an hour before returning.
Thanks in advance.
Bryan
I have two identical Billion 2073 powerline adaptors (the ones with wifi and antennas). These have worked well for some years. My set up is to have one "fed" by ethernet from the network and the other is remote and broadcasts a wifi signal.
Recently, the remote unit has stopped working. When trying to connect to it from my phone I get the message "failed to obtain ip address". The other one connected to the network is fine and I can connect to its wifi . I can also swap the units around and then the one that is now placed remotely sends out the same message. I have had the two units within a few feet of each other, have done a factory reset (by the pin and by accessing through the browser) and have "decoupled" and synced them several times. All the lights show as connected.
Can anyone suggest a remedy please. My suspicion is that there may be an issue with my Sky Q router which recently dropped some of its wired connections (via an 8 port switch) and had to be left to cool down for an hour before returning.
Thanks in advance.
Bryan