Support for Australians

Got a suggestion or want to add something to our future wishlist?
Post Reply
daniel161078
Posts: 1
Joined: Thu Dec 01, 2011 6:34 pm

Support for Australians

Post by daniel161078 »

Hi, I know that this is the wrong region for me but I need to get word out. There is no support whatsoever for Australians. There is the website where it asks you to register, so I did. I needed to activate to become registered but I am still waiting for the confirmation e-mail. Damn, it was easier registering for this site. So, with all that fun, I thought I'd lodge a support ticket ( #22613-8601120709). It said on the website answers take around 3.20 hours. 12 hours later, and I've still heard nothing. This is really frustrating because I need help but cannot get any locally.
billion_fan
Posts: 5374
Joined: Tue Jul 19, 2011 4:30 pm

Re: Support for Australians

Post by billion_fan »

Hi daniel161078

Have you tried http://forums.whirlpool.net.au/, normally AU customers use this site.

The support ticket ( #22613-8601120709) you refer to, was this posted to the UK support site.

What issue are you having maybe we can help.

Please list the model number, firmware version, the issue and what you have tested and vefired to try and solve the issue.

Thanks
Post Reply