I'm not sure if this has anything to do with my 7800 DXL but I was using my iPad to shop online and when I clicked on the checkout button nothing happened, I then went to my PC and the exact same thing happened. I tried a different website and the same thing again. I then used a PC on a different router and both websites worked fine.
Seems strange that I cannot check out when online shopping and the only common thing is the 7800 DXL.
I was able to shop online no problem when I had the 7800n.
I know it's a long shot but any ideas?
Online Shopping Problem
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billion_fan
- Posts: 5374
- Joined: Tue Jul 19, 2011 4:30 pm
Re: Online Shopping Problem
Not sure as I haven't see this issue before, maybe a MTU issue on the WAN interface (for example talktalk use a MTU of 1432)jaknife wrote:I'm not sure if this has anything to do with my 7800 DXL but I was using my iPad to shop online and when I clicked on the checkout button nothing happened, I then went to my PC and the exact same thing happened. I tried a different website and the same thing again. I then used a PC on a different router and both websites worked fine.
Seems strange that I cannot check out when online shopping and the only common thing is the 7800 DXL.
I was able to shop online no problem when I had the 7800n.
I know it's a long shot but any ideas?
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jaknife
- Posts: 26
- Joined: Fri May 03, 2013 11:16 am
Re: Online Shopping Problem
I'm using the default MTU for my ISP which is the same as the one I used before.
It might not be the router but I can't think what else it could be at the moment.
It might not be the router but I can't think what else it could be at the moment.
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billion_fan
- Posts: 5374
- Joined: Tue Jul 19, 2011 4:30 pm
Re: Online Shopping Problem
When you tired a different router did you test this on the same line?? or a different line?jaknife wrote:I'm using the default MTU for my ISP which is the same as the one I used before.
It might not be the router but I can't think what else it could be at the moment.
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jaknife
- Posts: 26
- Joined: Fri May 03, 2013 11:16 am
Re: Online Shopping Problem
It was a different line, I remotely accessed my work PC and was able to checkout without a problem.
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billion_fan
- Posts: 5374
- Joined: Tue Jul 19, 2011 4:30 pm
Re: Online Shopping Problem
Could be a ISP/line issue then, best to test with your 7800N on the same line if you still have itjaknife wrote:It was a different line, I remotely accessed my work PC and was able to checkout without a problem.
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jaknife
- Posts: 26
- Joined: Fri May 03, 2013 11:16 am
Re: Online Shopping Problem
Yes, I will try the 7800n. I have checked all my antivirus software etc etc and still not working.
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mike12345
- Posts: 1
- Joined: Thu Dec 22, 2016 12:50 pm
Re: Online Shopping Problem
Hello jaknife,jaknife wrote:I'm not sure if this has anything to do with my 7800 DXL but I was using my iPad to shop online and when I clicked on the checkout nothing happened, I then went to my PC and the exact same thing happened. I tried a different website and the same thing again. I then used a PC on a different router and both websites worked fine.
Seems strange that I cannot check out when online shopping and the only common thing is the 7800 DXL.
I was able to shop online no problem when I had the 7800n.
I know it's a long shot but any ideas?
I also have this problem when I change router.
If you get any solution please PM me!!