7800DXL LEDs for 2 LAN Ports permenantly on

[DaveF1]

I've got a 7800DXL Modem router that I bought in October 2014. 2 of the LAN port LEDs stay on (green) even when there is nothing plugged into them. I've tried a reset but this still happens. Otherwise the Router has been very good and has improved my (rather long) line speed by about 25% and the WiFi has been pretty much faultless.

[dmpfran]

Just a guess, have you checked that Advanced setup->Management->Power Management->Ethernet Auto Power Down and Sleep is enabled ?.

[billion_fan]

I've got a 7800DXL Modem router that I bought in October 2014. 2 of the LAN port LEDs stay on (green) even when there is nothing plugged into them. I've tried a reset but this still happens. Otherwise the Router has been very good and has improved my (rather long) line speed by about 25% and the WiFi has been pretty much faultless.

Are the ports still functioning?? (the ports with the LED on)

[DaveF1]

Tried a reset (several)- now I can't connect to the router at all. Fortunately it's been replaced as I'm now on Fibre, but was hoping to use it as a wireless access point. No DHCP, so no IP address if I plug my laptop into it. Tried setting one manually (192.168.1.2) but then can't ping the router 192.168.1.254.

[billion_fan]

Tried a reset (several)- now I can't connect to the router at all. Fortunately it's been replaced as I'm now on Fibre, but was hoping to use it as a wireless access point. No DHCP, so no IP address if I plug my laptop into it. Tried setting one manually (192.168.1.2) but then can't ping the router 192.168.1.254.

Submit a ticket here http://www.billion.uk.com/esupport/inde ... ets/Submit so we can service your unit under warranty