Netamo presence

[rolfrobinson]

Hi everyone,

I have a Netamo presence which is linked via wifi 2.4Ghz connection. When the camera is activated it takes about 20/30 seconds to trigger a notification on my iphone when connected to the wifi.

Are there any settings or things to consider that would help improve this? I also have a help call raised with Netatmo who have done the usual turn it off and back on again.

Thanks

[billion_fan]

Hi everyone,

I have a Netamo presence which is linked via wifi 2.4Ghz connection. When the camera is activated it takes about 20/30 seconds to trigger a notification on my iphone when connected to the wifi.

Are there any settings or things to consider that would help improve this? I also have a help call raised with Netatmo who have done the usual turn it off and back on again.

Thanks

I assume the 2.4ghz connection is good (you can try changing the 2.4ghz 'Bandwidth' to 20/40mhz, found under Configuration >> Wireless 2.4G (wl0) >> Advanced on the Billion),

[rolfrobinson]

Thanks for replying. I think it is? It doesn't drop Signal and is located fairly close.

[billion_fan]

Thanks for replying. I think it is? It doesn't drop Signal and is located fairly close.

The only other thing I can think of is its lag from the Netamo device when sending a notification

[rolfrobinson]

Thanks Billion Fan

These are my settings for wifi. The bandwidth is still showing as current 20MHz even after I have restarted it - is that normal or is there something else I should do? Are there any other settings that need to be changed?

Netatmo did a reboot of the camera to see if that helped but it didn't improve it.

Bandwidth 2.4 GHz
Channel Auto - Currernt 11 (Interference acceptable)
Auto Channel timer 1440 minutes
802.11n/EWC - Auto
Bandwidth 40MHz Current: 20MHz
Control Sideband Lower Current: N/A
802.11n Rate Auto
802.11n Protection Auto
Support 802.11n Client Only Off
OBSS Coexistence Disable
Turbo QAM Disable
RTS Threshold 2347 [0-2347]
DTIM Interval 1 [1-255]
Beacon Interval 100 [1-65535]
Global Max Clients 16 [1-128]
WMM(Wi-Fi Multimedia) Enable

[billion_fan]

Thanks Billion Fan

These are my settings for wifi. The bandwidth is still showing as current 20MHz even after I have restarted it - is that normal or is there something else I should do? Are there any other settings that need to be changed?

Netatmo did a reboot of the camera to see if that helped but it didn't improve it.

Bandwidth 2.4 GHz
Channel Auto - Currernt 11 (Interference acceptable)
Auto Channel timer 1440 minutes
802.11n/EWC - Auto
Bandwidth 40MHz Current: 20MHz
Control Sideband Lower Current: N/A
802.11n Rate Auto
802.11n Protection Auto
Support 802.11n Client Only Off
OBSS Coexistence Disable
Turbo QAM Disable
RTS Threshold 2347 [0-2347]
DTIM Interval 1 [1-255]
Beacon Interval 100 [1-65535]
Global Max Clients 16 [1-128]
WMM(Wi-Fi Multimedia) Enable

Try following the attached screen shot (the main difference is setting the channel from Auto to a fixed channel eg 11, then setting the bandwidth to 20/40 MHz, once applied the bandwidth to change to 40mhz