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Purchased a new 8900X R3 - can't connect to Discord voice

Posted: Mon Jun 01, 2020 1:59 pm
by jez_uk1
I purchased a new 8900X R3

After about 12 to 16 hours, I can no longer connect to discord voice. The only fix is to reboot the router.

It's just stuck on "RTC Connecting" and then "No Route", repeating indefinitely.

As soon as I reboot the router it fixes the problem, but I can't be rebooting this thing every 12 hours.

Any ideas?

Thanks

Re: Purchased a new 8900X R3 - can't connect to Discord voice

Posted: Mon Jun 01, 2020 2:45 pm
by jez_uk1
Also, why do you list 2.50a.d15 on your suppot site as the latest firmware, when the device shipped with 2.52.d5 ?

Correct me if I'm wrong but 2.52.d5 seems like a newer version?

Re: Purchased a new 8900X R3 - can't connect to Discord voice

Posted: Mon Jun 01, 2020 3:06 pm
by billion_fan
jez_uk1 wrote: Mon Jun 01, 2020 1:59 pm I purchased a new 8900X R3

After about 12 to 16 hours, I can no longer connect to discord voice. The only fix is to reboot the router.

It's just stuck on "RTC Connecting" and then "No Route", repeating indefinitely.

As soon as I reboot the router it fixes the problem, but I can't be rebooting this thing every 12 hours.

Any ideas?

Thanks
Try upgrading to the attached firmware 2.52.d6 (the UDP fix within this firmware might help) I have also released the firmware on our support site


Release Notes :

1. “Remove logout message and new design mechanism for user after logout from Web GUI and re-login router need to input login password”.
2. “Fixed UDP not working issue”.

3. “New UPnP patch from Broadcom”.

4. “Update SNTP server setting”.

5. “Fixed WAN Service description box adds an extra .101”.

Re: Purchased a new 8900X R3 - can't connect to Discord voice

Posted: Mon Jun 01, 2020 3:20 pm
by jez_uk1
Thanks!

Flashed it now, as the problem wasn't occuring for about 12 to 16 hours of uptime I'll have to report back tomorrow if this has solved it

Thank you very much for the fast reply!

Image

Re: Purchased a new 8900X R3 - can't connect to Discord voice

Posted: Tue Jun 02, 2020 12:46 pm
by jez_uk1
Almost been 24 hours and I'm still able to connect to voice, I'm very hopefull d6 has fixed the problem!

I'll post again if it breaks but fingers crossed and thank you again for such a swift response. ❤️ Billion