PPP disconnect issue

Discussion for BiPAC 7402 series: 7402, 7402G, 7402X, 7402GX, 7402NX..etc
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boomer
Posts: 36
Joined: Sun Oct 30, 2011 4:50 pm

PPP disconnect issue

Post by boomer »

Hi everyone. I've been getting a constant PPP disconnect/reconnect cycle for the past couple of days on my 7402GX, a phenomenon I have not experienced in the past. The DSL connection is stable, but PPP disconnects and reconnects at regular intervals of a few minutes. I contacted my ISP about this but they've been unresponsive. Does anyone have an idea what the problem could be, and how I could remedy it on my end? I had a fabulous ADSL connection until whatever occurred put my modem into a frenzy.

Here's a screen shot of the ADSL Status page and the Event Log:

Image

Code: Select all

----------- system log buffer head --------------
to 0.0.0.0
Sep 20 16:34:28 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 16:34:28 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.110.138
Sep 20 16:38:27 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 4 min 0 sec)
Sep 20 16:38:27 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 16:39:11 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 16:39:11 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.254.192
Sep 20 16:42:40 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 30 sec)
Sep 20 16:42:40 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 16:43:24 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 16:43:24 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.128.141
Sep 20 16:45:53 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 2 min 30 sec)
Sep 20 16:45:53 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 16:46:37 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 16:46:37 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.22.172
Sep 20 16:50:27 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 50 sec)
Sep 20 16:50:27 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 16:51:11 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 16:51:11 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.5.197
Sep 20 16:55:00 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 50 sec)
Sep 20 16:55:00 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 16:55:16 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 16:55:16 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.134.49
Sep 20 16:59:15 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 4 min 0 sec)
Sep 20 16:59:15 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 16:59:31 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 16:59:31 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.136.128
Sep 20 17:02:41 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 10 sec)
Sep 20 17:02:41 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:02:57 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:02:57 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.138.31
Sep 20 17:06:16 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 20 sec)
Sep 20 17:06:16 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:06:33 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:06:33 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.77.85
Sep 20 17:10:52 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 4 min 20 sec)
Sep 20 17:10:52 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:11:08 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:11:08 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.51.142
Sep 20 17:18:47 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 7 min 40 sec)
Sep 20 17:18:47 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:19:04 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:19:04 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.77.85
Sep 20 17:22:53 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 50 sec)
Sep 20 17:22:53 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:23:10 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:23:10 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.15.233
Sep 20 17:27:29 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 4 min 20 sec)
Sep 20 17:27:29 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:27:46 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:27:46 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.41.195
Sep 20 17:39:45 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 12 min 0 sec)
Sep 20 17:39:45 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:40:01 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:40:01 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.13.148
Sep 20 17:46:40 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 6 min 40 sec)
Sep 20 17:46:40 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:46:56 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:46:56 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.163.215
Sep 20 17:50:46 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 50 sec)
Sep 20 17:50:46 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:51:01 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:51:01 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.165.52
Sep 20 17:54:21 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 20 sec)
Sep 20 17:54:21 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:54:37 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:54:37 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.50.155
Sep 20 17:58:46 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 4 min 10 sec)
Sep 20 17:58:46 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 17:59:02 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 17:59:02 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.42.35
Sep 20 18:26:22 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 27 min 20 sec)
Sep 20 18:26:22 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 18:27:06 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 18:27:06 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.178.175
Sep 20 18:30:55 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 50 sec)
Sep 20 18:30:55 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 18:31:11 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 18:31:11 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.179.254
Sep 20 18:34:41 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 30 sec)
Sep 20 18:34:41 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 18:35:25 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 18:35:25 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.2.25
Sep 20 18:39:54 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 4 min 30 sec)
Sep 20 18:39:54 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 18:40:38 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 18:40:38 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.183.214
Sep 20 18:44:37 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 4 min 0 sec)
Sep 20 18:44:37 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 18:45:21 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 18:45:21 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.186.152
Sep 20 18:49:00 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 40 sec)
Sep 20 18:49:00 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 18:49:16 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 18:49:16 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.188.65
Sep 20 18:52:36 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 20 sec)
Sep 20 18:52:36 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 18:52:52 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 18:52:52 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.7.240
Sep 20 18:57:21 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 4 min 30 sec)
Sep 20 18:57:21 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 18:57:38 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 18:57:38 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.192.236
Sep 20 19:01:47 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 4 min 10 sec)
Sep 20 19:01:47 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 19:02:03 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 19:02:03 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.98.21
Sep 20 19:08:52 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 6 min 50 sec)
Sep 20 19:08:52 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 19:09:08 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 19:09:08 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.198.227
Sep 20 19:19:08 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 10 min 0 sec)
Sep 20 19:19:08 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 19:19:24 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 19:19:24 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.96.15
Sep 20 19:24:43 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 5 min 20 sec)
Sep 20 19:24:43 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 19:24:59 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 19:24:59 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.207.119
Sep 20 19:28:48 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 3 min 50 sec)
Sep 20 19:28:48 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 19:29:04 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 19:29:04 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.208.199
Sep 20 19:33:24 home.gateway:ppp:none: Channel Id(0) disconnected after (0 hr 4 min 20 sec)
Sep 20 19:33:24 home.gateway:im_backend:none: Changed ipwan IP address to 0.0.0.0
Sep 20 19:33:40 home.gateway:ppp:none: Channel Id(0) connected
Sep 20 19:33:40 home.gateway:im_backend:none: Changed ipwan IP address to 100.79.100.188
----------- system log buffer tail --------------
Cheers.
Last edited by boomer on Fri Sep 20, 2019 11:27 pm, edited 1 time in total.
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boomer
Posts: 36
Joined: Sun Oct 30, 2011 4:50 pm

Re: PPP disconnect issue

Post by boomer »

Well, it seems my ISP's PPP peer is no longer responding to LCP echo requests to the 7402GX's liking, so the 7402GX keeps terminating the connection. I was able to resolve the issue by disabling the LCP echo option, which is enabled by default on the 7402GX.

Cheers.
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